Technology for Growth

At Pawsgrow Technology Inc. ("Pawsgrow", "PG Inc.", "we", etc.), we believe that technology can make pets grow healthier and better. We hope to support the growth of our canine friends with more innovative technologies, whether they are at home or outside, integrating into nature, these technologies can make their lives more comfortable and safer. We believe that this is the meaning of technology development - both literally and figuratively. We support these beliefs by providing a variety of environments and equipment designed to improve their growth.

Doing so requires us to collect personal information from customers around the world. We understand that this personal information needs to be collected, protected, shared and used with care and transparency.

Because your personal information is valuable and sensitive, we want you to trust that we will treat it with care. We also want to provide you with information about the tools and options for managing and protecting that information. This privacy policy is part of our efforts to achieve these goals.

When you interact with us, you will share your personal information in a variety of ways. Sometimes we voluntarily collect information directly from you, and sometimes we use technology to collect information automatically. Unless necessary (such as payment gateway) or with your consent, we promise not to share customers' personal information with third parties.

This policy applies to our website (https://pawsgrow.com/) and any website that displays these terms. It does not apply to any website, mobile application, service or product that does not display or link to this Privacy Policy or contain its own privacy statement.

While Pawsgrow gear is available for purchase around the world through local authorized retailers and third-party distributors, we do not share your information with any third-party sellers or distributors, your information will be securely stored on our online store that is https://pawsgrow.com, and we will not use your personal information on new websites or stores without your consent.

If you do not agree to our policies and practices, please do not use our services. By visiting our website or purchasing our products, you agree to this policy.

How we collect personal information

We may collect personal information from you directly or indirectly. When you create an account with us, you will provide us with personal information directly. Other times, personal information is collected automatically when you use our website.

We collect personal information when you provide it

When you register for an account with us, you will provide contact information, including your name, email address, and phone number. You will create a username and password or PIN that helps us confirm your identity on subsequent visits and makes it easier for you to use our website. You may also share information through social media or web forms.

In addition to these basic identifiers, customers sometimes share their stories, and submit photos of themselves and their dogs. This may result in us collecting demographic information other than our customers' portraits, such as their gender and age. We never share these stories without your permission.

We take customer support very seriously and offer a variety of ways to communicate with us. You may share personal information with us during these interactions, whether by phone, email, or online chat.

Personal Information We Collect from Third-Party Sources

We may collect personal information about you from third parties, including payment processors, data analytics companies, website hosting providers, and companies that help us with marketing, typically through email campaigns.

If you use online social networks to connect with Pawsgrow, post, or participate in forums (such as Facebook), we may also collect personal information from those social networks. We may collect personal information when you click on a "share" or "like" button or otherwise use a social media button or plug-in.

We use automated technologies to collect personal information

Sometimes, automated technologies collect personal information and share it with us as website visitors browse our pages. We may track your browsing behavior and log your IP address. We may collect data that identifies the device (mobile phone, tablet, etc.) you use to connect with us online. We also track interactions with our website, browsing history, and purchase history to make future visits to our website more relevant and efficient.
We use other automated collection technologies (such as cookies, beacons, tags, and scripts) to analyze trends, administer the website, and track users' movements around the website. We and our third-party partners also use these technologies to collect demographic information (both individual and aggregate) about our user base. Learn more about our cookie usage.

We do not knowingly collect information from individuals under the age of 16

We realize that children love dogs and that they may be interested in the exploration gear we offer, but our website is not directed to anyone under the age of 16.
We will never knowingly collect personal information from anyone under the age of 16 without legal consent, where required. If we discover that someone has provided us with personal information from anyone under the age of 16 for any purpose without the necessary consent, we will delete that information from our files.

Do Not Track Requests

Some browsers offer a "Do Not Track" privacy preference. Typically, when a user turns on a "Do Not Track" signal, their browser sends a message to the websites the user visits, asking the user not to be tracked. Our website does not currently respond to "Do Not Track" signals.

How We Use Personal Information

We know your personal information is important to you, so we want to be transparent about how we use it.

As mentioned above, customers create profiles when they want to make a purchase on our website. Collecting this information allows for easier and faster access to future purchases on our website. As users browse our website, their activities are tracked and analyzed. Doing so enables us to improve our website and products to make them better suited for customers and their dogs. We also use personal information to:

> Send marketing information, usually by email.
> Communicate with customers about their account status, such as when they want to change their password.
> Communicate with customers when a product is recalled.
> Respond to support requests.
> Provide access to and maintain the security and integrity of the website.
> Provide updates about the website and marketing information, such as when we develop and improve products, or conduct surveys and contests, etc.
> Comply with legal and regulatory requirements applicable to our business and internal policies for record keeping.
> Protect the interests of all parties in the event of a dispute.
> Comply with court orders and legal process, and enforce our Terms of Use and this Privacy Policy.
> For any other legal, business or marketing purposes consistent with the practices described in this policy.

When We Share Personal Information

Once we have collected your personal information (as described above), we may share it with third parties for a variety of reasons. We offer various payment processors to our customers, including PayPal Express, Western Union, Bnak Transfer. The personal information these processors will receive includes financial information, such as credit card details and account numbers. We do not store this information on our systems, but will help you use these payment options on our website.
Please note that we only share your personal information with third parties who have a need to protect the information in accordance with this policy and limit their use of the information to the services they provide to us.

If you post publicly, other users may see it

If you post on a third-party social media site, such as Facebook, or identify us by tagging us in a social media feed using a hashtag (#Pawsgrow) or "at" (@Pawsgrow), your personal information may be made public and subject to the privacy policies of those third-party social media sites. As a reminder, this policy describes how we will treat your personal information once we have it.
We recommend that you review the privacy policy of any third-party website you visit to understand that third party's data collection and use practices.

We May Share Feedback You Provide Us

We consider ourselves to be more than just a supplier of gear for your dog. We are also pet community builders, and in that spirit, we encourage our customers to share their experiences. These stories often include both text and photos. Our blog also relies on customer experiences to make it relevant and interesting. In these cases, we will (with your permission) share your personal information publicly when we publish your story.
We also want to hear about our progress. If you have suggestions for improving the site, products, or blog, we would also like you to provide them. Please note that any feedback related to our site or content may be shared publicly.

Eventual Successor to Access Information

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any user information owned or controlled by us may be transferred to a third party as a successor in interest. We reserve the right to transfer or assign your personal information to a third party as part of such a transaction. Unless ordered by a bankruptcy or other court, or otherwise consented to by you, all use and disclosure of transferred user information will be subject to this Policy.

We need to comply with legal requests

We may disclose your information to government authorities or other third parties if any legal circumstances arise, including if:
You have authorized us to share your information;
We are required to do so by law or pursuant to a subpoena or court order;
We believe, in our sole discretion, that disclosure is reasonably necessary to prevent fraud, or to protect our property or other rights or the property or other rights of other users of the Site, third parties, or the public at large; or
We believe that you are abusing the Site by hacking or gaining unauthorized access to the system through the Site or engaging in spamming or other conduct that violates applicable law or our Terms of Use.

How we protect personal information

We have implemented industry-accepted administrative, physical, and technical security measures to protect the loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, company, organization, or vendor who has access to personal information in our systems is subject to appropriate legal and/or professional obligations to protect that personal information.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or form of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Questions or concerns about our security or privacy procedures

If you receive unwanted or unsolicited email from us or purporting to be from us, please forward a copy of that email with your comments to pawsgrow@gmail.com for our review. If you believe that any of the privacy practices or security standards detailed in this Privacy Policy have been violated, please let us know (see Contact Us at the end of this policy for more details).

Your Rights

We understand that you want to protect and control your personal information. This section details how you can review, update, correct, or delete your information.

Review or Update Your Personal Information

You can update your name, contact information, and email preferences by accessing your account on the Site.

Deactivate Your Account

You can deactivate your Pawsgrow account at any time after you create it. To deactivate your account, please send an email to pawsgrow@gmail.com with "Deactivate Account" in the subject line. Upon receipt of such a request, we will deactivate the account and delete the personal information as permitted or required by applicable law.

Opting Out of Promotional Emails

If you do not wish to receive marketing emails from us, you may follow the unsubscribe process at the bottom of the email you receive or send an email to pawsgrow@gmail.com. Please keep in mind that you may still receive transactional emails from us (such as those related to account registration or purchases, user data corrections, product recalls, password reset requests, reminder emails you request, and other similar communications), which may be necessary for us to provide the Site to you or respond to your inquiries and support requests.

Identity Verification Requirements

We are required by law to verify that any request submitted is made by a person with a legal right to access the information. Therefore, before accessing or disclosing any information pursuant to a data subject access request, we may ask you to provide us with more information, or to log into your account and submit a request so that we can verify your identity and legal authority.
To make a request, please contact us at pawsgrow@gmail.com with "Personal Information Request" in the subject line and provide full details about your request, including your contact information and any information you believe is relevant. We will respond to access requests within the timeframes required by law. If we are unable to respond substantively and promptly, we will notify you and provide the reasons for the delay.
In some cases, we may not comply with your request, for example, when doing so would interfere with our regulatory or legal obligations, when we cannot verify your identity, if your request involves unreasonable cost or effort, or if we are otherwise permitted by law to retain the information. However, we will respond to your request and provide an explanation within a reasonable timeframe required by law.

Payment Processors

Please note that if you use a third-party payment processor (such as PayPal) to make a purchase, that third party’s use of your personal information will be subject to its terms and privacy policy. To exercise your rights related to the personal information you provide to one of these providers, please contact that third party directly.

Updates

This Privacy Policy may be updated from time to time to reflect our personal information handling practices. We reserve the right to modify this policy at any time and for any reason without further notice to you, except by posting the updated Privacy Policy on our website. We invite you to return to this page to ensure you are aware of updates to how we collect, use and protect customer information. You can check when this Privacy Policy was last updated by checking the “Last Updated” date displayed at the beginning of this policy.

Contact Us

If you have any questions about this Privacy Policy and our information handling practices, please contact us at:

1109, Powerlong One City SOHO West Tower,

No. 1581, Lvling Road, Siming District,

Xiamen China. 361008

pawsgrow@gmail.com